Terms & Conditions

Last updated: January 2026

  1. Acceptance of Terms

    By creating an account or placing an order with Meal on the Way, you agree to these Terms & Conditions in full.

  2. Subscription & Billing

    Subscriptions renew automatically each week. You will be charged on the day your weekly order is confirmed. You may cancel your subscription at any time from your account dashboard with no cancellation fee.

  3. Order Cutoff

    Weekly orders must be placed by Monday midnight (Eastern Time) to be fulfilled in the current week's delivery. Late orders will be moved to the following week.

  4. Delivery

    Meal on the Way currently delivers across Ontario. Delivery windows are Wednesday and Thursday. We cannot guarantee exact delivery times but will provide tracking updates via email.

  5. Food Safety

    Our meals are delivered fresh and must be refrigerated immediately upon receipt. Meals should be consumed within 4 days of delivery. Meal on the Way is not liable for adverse effects resulting from improper storage after delivery.

  6. Allergens

    While we make every effort to provide accurate allergen information, our kitchen handles common allergens including nuts, dairy, gluten, and eggs. We cannot guarantee a completely allergen-free environment.

  7. Loyalty Program

    Loyalty points have no cash value and cannot be transferred. Meal on the Way reserves the right to modify or discontinue the loyalty programme with reasonable notice.

  8. Intellectual Property

    All content on this website — including text, images, the logo, and illustrations — is the property of Meal on the Way and may not be reproduced without written permission.

  9. Limitation of Liability

    To the extent permitted by law, Meal on the Way's liability for any claim is limited to the value of the order in question.

  10. Changes to these Terms

    We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.

  11. Contact

    For legal enquiries: support@mealontheway.com · 103 Manville Rd, Toronto, Ontario, M1L 4H9, Canada