Privacy Policy

Last updated: January 2026

At Meal on the Way, your privacy matters. This page explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

   We collect information you provide directly — your name, email, delivery address, payment details, and dietary preferences — as well as information generated by your use of our service, such as order history and browsing behaviour on our website.

2. How We Use Your Information

   We use your information to fulfil your orders, personalise your meal recommendations, manage your subscription, send you order and delivery updates, and (with your consent) send you offers and promotions.

3. Sharing Your Information

   We do not sell your personal data. We share information only with trusted third-party providers necessary to operate our service — including our payment processor (Stripe), delivery partners, and email service provider — all of whom are contractually bound to protect your data.

4. Cookies

   Our website uses cookies to improve your browsing experience and measure site performance. You can manage cookie preferences via your browser settings.

5. Your Rights

   You have the right to access, correct, or delete your personal data at any time. Contact us at support@mealontheway.com to make a request.

6. Data Security

   We use industry-standard SSL encryption to protect your data in transit and at rest. Payment information is handled directly by Stripe and is never stored on our servers.

7. Contact

   Questions about this policy? Email us at support@mealontheway.com.